Discover more details on our simplified process.
With LIO, you have choices. You can send a check to our lockbox, and we’ll ensure it gets applied quickly and accurately. You can also use our payment portal, where you can choose from credit cards, ACH, or even Apple Pay. We understand every customer is different; thus, we want to ensure we have the best solution for you and your business.
We recognize that our job is to be there for you when a claim does arise. To that end, we have several different options available for your convenience. You can call us on our toll-free customer service number at (877) 546-7155, and we’ll walk you through the claims process. We’ll have an easy-to-use online claims submission process that will be available to you 24 hours a day, 7 days a week. Whether you need to submit a participant accident insurance, HOA insurance, or other claim, LIO will respond to you in 24 hours.
While we have tried to simplify the buying process and the policy, we understand that questions and concerns are inevitable. We welcome the opportunity to answer any questions you may have. We have built a simple service center with a simple premise—make it easy for you, the customer. You’ll experience a real person without the headache of pushing multiple buttons to find someone who can help.
The LIO Insurance team is built around the conviction that an insurance company should be both an underwriter and a technologist, not one or the other. Using this guiding principle, we have assembled a diverse team of experience and knowledge. Yet, we’re not content to rest on past successes.
Our proven senior team includes experts skilled in multiple dimensions, including underwriting, portfolio management, sales and marketing, technology, claims, reinsurance, and carrier operations. LIO has the insurance expertise you need, spanning coverage types including:
Learn more about LIO and what we can do for you.