About

Great things can’t be done alone. That’s a lesson that LIO Insurance’s CEO John Ehinger has seen first-hand over the course of a career comprised of a diverse array of positions in companies big and small. Enjoying roles spanning sales to operations, John has complete full appreciation of all the people and activities that need to synchronize for a business to be successful. Importantly, John also benefits from first-hand experience as a buyer – reinforcing the importance of listening to solve real needs and recognizing the universal shortage of free time.

John’s prior experience includes serving as Head of Global Operations for Guy Carpenter, CEO of CardioReady, and Global Chief Operating Officer of Willis Re. At LIO, John prioritizes creating an environment that enables all of his teammates to grow and add more to their skillsets each day.

John holds a bachelor’s degree from Princeton University and an MBA with honors in Finance from the University of Pennsylvania’s Wharton School. John’s two boys, Max and Sebastian, are the light of his life. They are also the driving force behind his passion for nature and motivate his service as a trustee of the Pennsylvania / Delaware Chapter of The Nature Conservancy.

Nancy Emmi serves as Chief Claims Officer at LIO Insurance Company. She has over 25 years of commercial claims experience, including as a claims officer at Philadelphia Insurance Companies and A-G Administrators. All who know Nancy personally and professionally attest to her unbridled passion in all she does. She has an intense and unwavering interest in improving processes whether it be in risk control, litigation management, negotiating settlements, or personal development. Above all else, she looks to serve others and does so by fiercely representing insureds’ interests with integrity and enthusiasm. Collaborating with others and building strong relationships motivates her, whether it be working with colleagues, insureds, or even plaintiff attorneys. LIO Insurance is committed to developing and maintaining strong partnerships, so her skills and passions are a welcome addition. Nancy and her husband live in Lafayette Hill, PA just outside of Philadelphia. They are avid travelers, eager to learn about people in different cultures.

The quality of the customer experience is defined from the perspective of the customer….how they “feel” about the encounter, and what kind of impression it leaves on them. It is this understanding that Seth will use to help fuel the customer experience strategy at LIO Insurance. Prior to leading the customer experience at LIO, he spent 20+ years overseeing service operations and driving the customer experience strategy for Philadelphia Insurance Companies and CIGNA International. In both experiences, Seth was able to develop and implement robust, and very successful Voice of the Customer Programs. He is passionate about understanding the true customer experience, and cutting through the noise to make that experience effective, efficient and memorable – ensuring a positive customer experience… consistently.
Seth lives with his wife and four children (Logan, Addison, Landon and Emerson) in Wynnewood, PA. He is constantly seeking out adventurous endurance races which has brought him to places such as Scotland, Hawaii and Iceland. Seth is an 8-time Ironman finisher including the World Championships in Kona, Hawaii.

LIO’s CFO Rhonda is known for tackling every challenge with a smile and a positive attitude. She loves to laugh and takes joy in untangling even the most complex financial problems which is why she’s also well regarded for her outside-the-box thinking and skills as an accountant. A famous Winston Churchill saying provides a daily source of inspiration for Rhonda: “Some see difficulty in every opportunity. Others see opportunity in every difficulty.” Prior to joining LIO, she served as Chief Risk Officer for Houston International Insurance Group, Ltd. (HIIG), where she was a member of the Executive Committee and led the company’s ERM Committee. Throughout her career, Rhonda has meticulously managed sophisticated financial reporting and due diligence systems.

Rhonda is a Certified Public Accountant and earned her bachelor’s degree from Duquesne University with honors in Accounting and Finance. She lives in Houston, Texas, and in her free time, spends time with her husband Greg and her two children, Kemper and Ingrid.

A wise man once said “Just show up.” That philosophy has guided Lisa throughout her career. That phrase means more than that. It means show up with passion, roll your sleeves up and get the job done. LIO’s success is because we all have similar mindsets. Having been in the insurance business for many years and successfully starting various programs and divisions at Philadelphia Insurance Company, Harleysville and Global-Indemnity, Lisa has been exposed to most facets of an insurance company. She brings all she learned and more to her role as Chief Administrative Officer. Lisa prides herself on loving a challenge, being super responsive, having a positive attitude and bringing passion to all she does. In her spare time, she enjoys traveling, swimming, and dining anywhere on the water. Lisa and her family reside in King of Prussia, Pennsylvania.

Tech is business, business is tech. As Chief Information Officer, Jeff ensures the goals and objectives of the organization are represented and enabled seamlessly in the technology. He believes IT is not an island, there is not a wall, it is woven into the fabric of any successful company. Before coming to LIO, Jeff spent most of his career helping large organizations resolve the disconnect between IT and business and learned a few simple lessons after 20+ years. First, technology cannot fix a flawed business strategy. Second, implementing cool technology is not a business strategy. Lastly, do the hard work up front and avoid technical debt at all costs.

Jeff and his wife Julianna are empty nesters living in Sammamish, Washington after raising two amazing kids, Zack and Alexa. Spare time outside of the start-up life is balanced across great food and wine with friends and then working it off in the gym or hitting the heavy bag.

As the leader of Sales and Marketing for LIO, Dan has learned the value of seeking first to understand before being understood. Working in the commercial insurance industry and being involved in marketing for a plethora of industries has afforded him the opportunity to understand how different companies operate. Each company is unique and requires different needs. Over the course of his career, he has developed a passion for understanding what really matters and then creating a value solution that is a win-win for all parties. Dan prides himself on being accountable for outcomes, attacking each day with energy and enthusiasm, and maintaining a healthy work-life balance. A life of athletics has taught him the importance of being a part of a great team, which is why he is excited every day to come to work at LIO Insurance!

Dan holds his MBA from Stony Brook University where he competed as a four-time letterman on the Seawolves football team.

He and his wife Kelly live in the greater Philadelphia area. They both enjoy playing beach volleyball and are avid snowboarders. They are truly excited about welcoming their new baby this summer!

Actuarial Services is considered by many non-actuaries to be an oxymoron, but at LIO the Services come first. Jim is a solution-oriented actuary, focusing on what can and should be done – not what can’t – aided by the technical education required to become a Fellow of the Casualty Actuary Society. With 30+ years in actuarial roles, including 10+ as the Chief Actuary and Chief Risk Officer at Philadelphia Insurance Companies and Tokio Marine North America, Jim has the knowledge, skills, experience, and vision to lead LIO’s Enterprise Risk Management, Pricing, and Reserving functions. Jim is a former Olympic distance triathlete, an aspiring woodworker, and a wannabe chef, not to mention an avid football tailgater. Jim is the proud father of Colleen – also an actuary – and shares a home in Chester Springs, PA with his wife, Nicole, and their four-legged and furry daughter, Sophie.