According to the dictionary, an accident is “an undesirable or unfortunate happening that occurs unintentionally and usually results in harm, injury, damage, or loss.”

Simply put, accidents are unexpected—and, despite the best planning and precautions, they happen more often than you think. Someone is injured in the United States every second.

And unfortunately, if injuries need medical care, they can cost thousands of dollars in out-of-pocket expenses. In 2023, that could be $9,100 for an individual and $18,200 for a family, depending on the injured’s health insurance plan. 

Fortunately, Accident Medical Insurance is available to help protect your clients from financial worry, as LIO Insurance’s President and Chief Operating Officer Seth Hall and SVP of Products and Amateur Sports Product Lead AJ Morgan explain. 

4 Ways Accident Medical Insurance Protects Clients & Their Members

A close-up of a medical bill, stethoscope, and calculator. “Accident Medical Insurance goes by many names, such as Participant Accident Insurance, Group Accident Insurance, Accidental Injury Insurance, and Sports Accident Insurance,” says Morgan. But although it may go by different names, this coverage is bought by an organization on behalf of its members to help them with excess medical expenses if they are accidentally injured when they participate in the organization.  

How Does Accident Medical Insurance Protect Organizations and Their Members? 

1. Accident Medical Insurance provides protection from the financial burdens of medical treatment costs. 

Suppose a member of an organization is hurt in an accident and needs medical care. They’ll face out-of-pocket medical costs such as deductibles and copayments they’ll need to cover before their primary medical insurance kicks in. Accident Medical Insurance handles those out-of-pocket expenses so that the only thing about which the injured persons, their families, and the organizations need to worry is getting better. 

Or, in cases where the injured person doesn’t have primary health insurance and faces the full brunt of the medical bills, Accident Medical Insurance offers financial relief.  

Boys and coaches enjoy football camp knowing they’re protected by Accident Medical protection. 2. Accident Medical Insurance offers comprehensive benefits. 

Expense benefits include: 

  • Hospital room & board
  • Emergency room benefits
  • Intensive care room & board
  • Inpatient surgical benefits
  • Outpatient surgical benefits
  • Rehabilitation expense benefits
  • Outpatient mental health benefits

“Accident Medical Insurance also includes Accidental Death, Dismemberment & Paralysis (AD&D) benefits,” Morgan explains, along with coverage for full excess medical expenses. But these benefits aren’t one-size-fits-all. At LIO, Morgan adds, “All plans can be tailored to fit the organization’s specific needs and budget.”

3. Accident Medical Insurance is essential for any organization with volunteers, members, or participants.  

“Whether it’s volunteers or staff at an event, or students at school, or players at sports camp—if there’s an opportunity for a person to be injured, there’s also a chance of big medical bills to follow,” Hall says. 

LIO counts among its policyowner clients:

  • Amateur sports camps, leagues, and clinics
  • Volunteer groups
  • Private and public schools
  • Colleges and universities
  • K-12 and intercollegiate sports programs
  • Child care centers
  • Special events

A less tangible but just as real benefit this type of coverage also provides is to help reduce the chance an organization could face liability for the accident because financial concerns can be alleviated. 

A young girl helps older volunteers collect clothing donations at an event covered by Accident Medical protection. 4. Accident Medical Insurance is an affordable way for organizations to protect members and themselves.

“It provides added value and peace of mind for much less than organizations may think,” Morgan shares. “We work with clients to find the best combination of benefits for their situation.” LIO also looks for cost solutions through its TPA partnerships and nationwide provider networks to help stabilize or reduce premiums.  

LIO Doesn’t Stop With Coverage

At LIO, the service you receive throughout our entire relationship is just as important as the coverage we provide. So, if you have clients who should consider Accident Medical Coverage, it’s no accident you can expect:

  • Bindable quotes in minutes and immediate policy issuance
  • Easy and simple online claims submissions
  • Flexible ePayments
  • Customer service with a satisfaction rating of 91 (industry standard is 37) 
  • Easy claims handling

If you have clients with members to protect, talk to LIO today about getting appointed for our Accident Medical Insurance plans for organizations, sports clubs, schools, and more. And watch the video above for Hall and Morgan’s complete discussion. 

Condos and townhomes are in a unique situation when it comes to insurance. The structure of these buildings is shared by its residents—so the answer to the question of who pays if damage occurs isn’t always cut and dried. Is it the homeowner? The community’s association? Both? LIO Insurance’s President and Chief Operating Officer Seth Hall talks with AVP of Property Claims Brian Burke to clear up the confusion of walls-in vs. bare walls coverage for brokers and property managers. 

4 Things to Know About Walls-In vs. Bare Walls Coverage

A condo is covered by HOA walls-in coverage protecting all of the new finishes in the room. 1. What is bare walls coverage? “Think of ‘bare walls’ coverage as the wall surface, either with a coat of paint or unfinished,” says Burke, “with the association covering anything behind that wall surface, below the floor finish, and above the ceiling such as the framing, wiring, insulation, and plumbing.” It can also cover shared structures such as entryways and firewalls. 

What’s important to know: Bare walls coverage is taken out by the community’s association and doesn’t cover damage to any of the finishes in the unit or personal property.

2. What is single-entity coverage? Single-entity coverage, also known as studs-in or walls-in insurance coverage, is more comprehensive than bare walls coverage, covering what was there when the unit was built, according to Burke. This includes damages that occur to the original finishes: flooring, cabinets, and fixtures.

What’s important to know: Single-entity coverage held by the community’s association will repair to match what was originally there when the unit was built. It doesn’t cover any upgrades that may have been made by the homeowner in the meantime, such as replacing carpets or cabinets. These expenses would not be covered by an HOA’s walls-in coverage and would be left for the homeowner to pay.   

3. What is all-in coverage? “All-in coverage held by the community’s association will cover what is present when the damage occurs,” Burke shares. This includes any upgrades the homeowner has made to the unit’s finishes. 

What’s important to know: While the current finishes are covered, all-in coverage doesn’t include damage to personal property. The homeowner would need to have their own coverage for that. 

4. What is the biggest misconception about these three coverages? Burke feels that homeowners get hung up on where the loss occurred. For example, if a pipe bursts outside their unit, they may believe the association is covering all damages, when in reality, “There are going to be things that the association policy covers, and there are going to be things that the unit owner is responsible for,” depending on the type of policy the association carries. 

A bucket catching leaking ceiling water in condo with bare walls What’s important to know: Have a clear understanding of what the community’s coverage is (walls-in, bare walls, all-in) and what kind of coverage unit owners should have so they aren’t surprised by what’s covered if damage occurs. These coverages should work together to repair, rebuild, and replace so that the unit owner can get back to normal as quickly as possible. 

The Right Insurance Partner For Property Managers and Brokers

Making sure community associations have the most comprehensive coverage for their needs and budget is our top priority at LIO Insurance. We don’t make one-size-fits-all policies—we use our combined 25 years of association insurance experience to tailor policies that fit each HOA’s bylaws, so the coverage works for your unique situation. 

A beautiful condominium living room is protected by HOA walls-in coverage. Not only that, but we make the insurance easy to get, with quotes and bindable coverage issued in minutes through our latest technology. 

If you’re a broker or property manager looking for more comprehensive and flexible association insurance, LIO may be the partner for whom you’re looking. Talk to LIO today for the walls-in, bare walls, or all-in solution you need. And watch the video above for Seth Hall and Brian Burke’s complete discussion on walls-in and bare walls coverages.

Insurance providers come in all shapes and sizes. Some spread out their resources to include many different coverages, while others focus on a few business areas. 

Whatever their size and area of specialty, it is essential that you work with the right carrier. After all, there are more horror stories about insurance providers gone wrong than there are stories about seamless claims and transactions. Even a quick Google search for “insurance provider bad experience” yields more than 500 million results. 

Although there are plenty of poor insurance providers, others are on the opposite side of the spectrum. Read on to learn about who LIO Insurance is, what we offer, and what we do differently to ensure that every one of our customers has an excellent experience. 

How Did LIO Start?

LIO originated when several insurance executives who had worked for decades in the business realized they could do things differently. Having spent so much time in the insurance industry, every founder clearly understood common pain points among insurance consumers. 

With those items of concern in mind, LIO set out to create an entirely different insurance experience for our customers. From the insurance itself to the customer experience, LIO aims to revolutionize the insurance game.

What is LIO’s Mission?

From the onset, LIO wanted to take a unique approach by thinking about our products and customers differently. In short, we wanted to create an experience for our customers—not just a product.

“The core mission for LIO is to change the insurance equation by doing and thinking about things differently. From our products to our services to our technology that underpins everything, we want to offer an experience that makes life easy for our customers.” – Seth Hall, President and COO of LIO Insurance

However, creating that experience for brokers and their customers is easier said than done. It has taken the combined expertise of multiple insurance industry executives to develop and execute our roadmap to success.

What Does LIO Offer?

On the product side, LIO operates in the property and casualty space of commercial insurance, providing innovative products nationwide. In addition to our robust coverages as part of our products, LIO offers top-tier service and keen attention to detail to make the insurance process more straightforward than ever for our brokers. LIO is there to make the experience seamless and simple from beginning to end. 

What Makes LIO Insurance Different?

LIO Insurance is fundamentally different from many other insurance providers, starting with the experience that our team brings to the table. After all, LIO was founded by a seasoned team of executives who merged their experiences. Leveraging that wealth of knowledge, LIO provides industry-leading products and customer experiences. 

“From onboarding to quoting to servicing to paying claims, the customer experience is truly unique in terms of the approach and execution we take.” – Seth Hall

In addition, LIO is constantly innovating to serve our customers better. In an industry as fast-moving as insurance, flexibility and innovation are paramount to our success. As part of that innovation, LIO has a state-of-the-art technology stack that enables us to pivot quickly and address unique requests. 

Next Steps

As a whole, the most significant differentiating factor between LIO and other insurance providers is our ability to deliver a seamless, polished, and enjoyable insurance experience. From onboarding brokers to providing online quotes to the servicing and paying of claims, LIO does insurance differently. 

Don’t hesitate to reach out if you want to learn more about the LIO difference. To take the next step toward better insurance, click here to contact LIO.

Go, team, go!

Sports have long been an integral part of the school experience across the United States. In fact, recent studies show that 57% of high school students played on at least one school or community sports team in the course of a year. Along with team spirit and hard work, however, many young athletes also experience injuries during practices or games. LIO Insurance’s President and Chief Operating Officer Seth Hall talks with SVP of Products and Amateur Sports Product Lead AJ Morgan about how schools can use sports insurance coverage to protect students and programs from the high costs and repercussions of accidents. 

Why Adding Sports Insurance Coverage Is a Great Call for Schools

A soccer ball sits on a goal line of a field before the game starts. With statistics showing that high school athletes experience approximately 2 million injuries, 500,000 doctor visits, and 30,000 hospitalizations each year, accidents can have a serious financial impact on student-athletes and programs. 

That’s why adding sports insurance coverage is important for schools. It’s all about protecting against the unexpected. Morgan says that families “… need to be protected by that accident policy should they get injured and have medical bills that are unpaid.” And organizations could face accusations of liability and negligence for the accident, which in turn can affect their budget and potentially even affect their reputation. Sports and recreation insurance can reduce the financial risk to both families and schools in one easy plan.  

What is amateur sport insurance coverage, and how does it work? 

According to Morgan, “It’s not just one thing. It’s a combination of lines and coverages within those lines … that you need for the amateur sports product.” 

This comprehensive coverage pays benefits to protect the school and its student-athletes from liability when accidents happen. This type of coverage, such as the one from LIO Insurance, usually offers: 

  1. General liability insurance (including participant legal liability and spectator liability) to cover accusations of negligence, abuse, or molestation and protect schools from the costs of a lawsuit.
  2. Accident insurance to help injured members with medical bills. These could range from out-of-pocket expenses left by primary health insurance or thousands of dollars if they don’t have primary health insurance.  
  3. Equipment insurance to cover the school’s equipment (often referred to as Inland Marine coverage).
  4. Venue protection for events and their physical locations. 
  5. Hired/Non-owned auto coverage for vehicles used in connection with the school and event.

Who needs this coverage? 

Broadly speaking, Morgan says, “any organization that runs an activity and has members needs this protection,” in order to protect itself from liability and financial risk.

How much coverage is needed? 

Plans like the ones offered by LIO provide: 

  • General liability that starts at $1 million per occurrence, with a $2 million aggregate and sublimits or separate limits for abuse and molestation up to $1 million. 
  • Accident coverage of $25,000 per accident with a $500 deductible.
  • Equipment coverage reflective of what the school owns.
  • Hired/Non-owned auto coverage of $1 million.

What should your school look for in a sport event insurance coverage and company?  

Girls’ lacrosse players in white and black uniforms are in the midst of a play. Schools should look for a company that has longtime sports insurance expertise and also offers a frictionless experience from start to finish. 

“We built a product based on our experience. And we think that’s very comprehensive,” Morgan says. “But add to that the team of people we have here who’ve been in the business a long time, including myself.”

LIO Insurance and its sports insurance team have decades of experience understanding the unique needs of both schools and athletes when accidents happen. Plus, LIO’s state-of-the-art technology portal, Morgan feels, “is going to make the transaction of buying amateur and sport sports insurance just so much more efficient than it’s been in the past. We think that combination is unbeatable, really.” 

With LIO, you can expect: 

  • Amateur sports and recreation policies tailored to the school’s particular needs
  • Affordable rates 
  • Bindable coverage issued in minutes
  • Flexible e-payments
  • Easy claims handling
  • Customer service with a satisfaction rating of 91 (industry standard is 37) 

If your school is looking for sports insurance or you’re a broker with school, league, camp, tournament, or other types of sports clients, LIO may be the partner for whom you’re looking. Talk to LIO today about our comprehensive insurance solution for the sports and recreation industry, and watch the video above for Seth Hall and AJ Morgan’s complete discussion.